Digital Confidence - Week 3: Getting Customers to See You
Get customers to see you on WhatsApp, Facebook, Instagram and TikTok, and use AI to write for you.
Part of Digital Confidence learning path
What You'll Learn
- βTalk about my business without feeling shy
- βPost attractive content on WhatsApp Status and send broadcasts
- βRun a Facebook Page and an Instagram business account
- βSell in Facebook groups and on Marketplace
- βRecord, edit and post a selling video with text and captions
- βDesign eye-catching posts with Canva
- βUse hashtags and post at the times people are watching
- βReply to comments and handle negative ones calmly
- βGo live and talk to customers in real time
- βSee which posts work, and boost one with a small budget
- βProtect my Facebook, Instagram and TikTok accounts
- βUse AI to write posts, reply to customers and plan a month of content
Course Content
22 lessons when complete Β· 0 live now
- 1Coming
Overcoming Shyness About Selling
You will learn how to stop feeling shy about selling.
- 2Coming
Finding Your First Customers Among People You Know
You will learn why your first customers are people you already know.
- 3Coming
What to Post on WhatsApp Status
You will learn what to post so people buy, not ignore.
- 4Coming
How to Post on WhatsApp Status
You will learn how to post a photo or text on your Status.
- 5Coming
Sending One Message to Many Customers
You will learn how to send one message to many customers without a noisy group.
- 6Coming
Creating a Facebook Page for Your Business
You will learn how to create a free Facebook Page for your business.
- 7Coming
Selling in Facebook Groups and Marketplace
You will learn where buyers in your area are already looking.
- 8Coming
What to Say in Your First Selling Video
You will learn what to say in a short selling video.
- 9Coming
Recording a Selling Video on Your Phone
You will learn how to record a clear video with your phone.
- 10Coming
Posting Your Video on TikTok and Facebook
You will learn how to cut the start and end of your video and post it.
- 11Coming
Getting Started with an AI Assistant
You will learn how to ask an AI assistant for help, like texting a clever friend.
- 12Coming
Using AI to Write Posts and Reply to Customers
You will learn the three ways AI will save you time every week. Show three ready-made questions to copy from the cheat sheet: 1. Captions: "Write a short, friendly caption for a photo of my [product], price KES ___. Add how to order on WhatsApp." 2. Customer replies: "A customer asked for a discount on my [product]. Write a polite reply that keeps my price." 3. Translation: "Translate this into simple Kiswahili: ___."
- 13Coming
Designing Eye-Catching Posts with Canva
You will learn how to make posts that look like they came from a professional business.
- 14Coming
Adding Text, Music and Captions to Your Videos
You will learn how to make your videos easier to watch, even on mute.
- 15Coming
Setting Up Instagram for Your Business
You will learn how to open a business account on Instagram and connect it to Facebook.
- 16Coming
Using Hashtags and Posting at the Right Time
You will learn how to help new people find your posts.
- 17Coming
Replying to Comments and Handling Negative Ones
You will learn how to turn comments into customers and stay calm when someone is rude.
- 18Coming
Going Live on Facebook
You will learn how to talk to customers live, in real time, from your phone.
- 19Coming
Seeing What Works: Views, Likes and Messages
You will learn how to see which posts bring customers, so you do more of them.
- 20Coming
Boosting a Post with a Small Budget
You will learn how to pay a small amount so more people near you see your post.
- 21Coming
Protecting Your Facebook, Instagram and TikTok Accounts
You will learn how to stop anyone from stealing your social media accounts.
- 22Coming
Planning a Month of Posts with AI
You will learn how to never run out of ideas for what to post.
About This Course
By the end of Week 3, I can:
- Talk about my business without feeling shy
- Post attractive content on WhatsApp Status and send broadcasts
- Run a Facebook Page and an Instagram business account
- Sell in Facebook groups and on Marketplace
- Record, edit and post a selling video with text and captions
- Design eye-catching posts with Canva
- Use hashtags and post at the times people are watching
- Reply to comments and handle negative ones calmly
- Go live and talk to customers in real time
- See which posts work, and boost one with a small budget
- Protect my Facebook, Instagram and TikTok accounts
- Use AI to write posts, reply to customers and plan a month of content
One-time enrollment Β· lifetime access
22 more lessons are being recorded. You get every new lesson as it is added.
This course includes
- β±About 1h 20m of video when complete
- π¬22 lessons, 0 live now
- βΎοΈFull lifetime access
- π±Access on all devices